Refund Policy
SECTION 1:
ACRYLIC POUR WORKSHOPS
Acrylic Pour Workshop Refund/Reschedule Policy
Note: This policy applies to registrations made on www.painttastic.com
At Paint-tastic by Ellie, we are dedicated to ensuring you enjoy a memorable experience at our Acrylic Pour Workshops. To maintain transparency and accommodate our valued participants, we have established the following refund and reschedule guidelines:
Registration Finality and Options ✨
All registrations are considered final; however, we offer flexible options if your plans change:
-
REFUND REQUEST
Cancel your registration and receive a refund, minus $15(+HST) per seat Fee. -
RESCHEDULE
Move your registration to another event (subject to availability), minus $15(+HST) per seat Fee. -
SEAT TRANSFER
Transfer your seat to another individual for the same event at no charge. There is no action required. Simply give the name provided during registration.
This fee helps cover the costs of advertising, coordination, and the potential loss of a previously sold seat.
Refund Policy for Event Cancellations 🌧️
If an event is canceled due to inclement weather or other unforeseen circumstances initiated by Paint-tastic by Ellie, participants will have the following options:
- Full Refund: A refund of the full registration fee will be issued.
- Reschedule Option: Participants may reschedule to another event of their choice, subject to availability.
No Show Policy 🚫
Registrants who do not attend the event without prior notice will forfeit their seat. No refunds or reschedules are provided in the case of a No Show.
We appreciate your understanding and cooperation with our refund/reschedule policy. If you have any questions or require assistance, please contact us at contact@painttastic.com or (226) 545-0468.
Thank you for choosing Paint-tastic by Ellie. We look forward to seeing you at an upcoming workshop!
SECTION 2:
NO SHOW POLICY 🚫
At Paint-tastic by Ellie, we value the commitment of our registrants to attend our events. We strive to ensure that every participant has an enjoyable experience. To maintain the integrity of our events and accommodate all attendees, we have implemented the following No Show Policy:
Definition:
- Registrants who fail to contact us or attend the event they signed up for are considered a 'No Show.'
Policy:
- No Show registrants forfeit their seat and are not entitled to a refund or reschedule
- All situations are unique, and we understand that emergencies may arise that prevent registrants from contacting us. In such cases, we encourage registrants to reach out to us as soon as possible, and we will do our best to make arrangements.
We understand that unforeseen circumstances may arise, but it is essential to respect the time and resources involved in organizing our events. This policy is final and applies to all registrants.
Thank you for your understanding and cooperation.
SECTION 3:
PRIVATE EVENTS
Private Parties Policy 🎨
At Paint-tastic by Ellie, we specialize in hosting private pour parties customized to your preferences. Please review the following details about booking private events:
Booking Deposit Requirement
A booking deposit is required to secure your private pour party date. The deposit is 50% of the minimum party cost, which varies based on the service area.
- Please see our Private Parties page for detailed party quotes.
- For the most accurate party quotes, contact us with your location and selected options.
Extras and Customization
- Upgrade your experience with alternative painting options, including:
- 8X10 Triple Canvas
- 4PC Coaster Sets
- 6PC Coaster Sets
- 10X20 Artist Canvas
- 10” Functional Clock Pour
To customize your private pour party, please contact us with your chosen options and location for a tailored quote.
For any questions or to book your private event, please contact us at contact@painttastic.com or (226) 545-0468.
SECTION 4:
PRIVATE EVENTS IN PUBLIC VENUES
Private Events in Public Venues Policy 🎨
At Paint-tastic by Ellie, we offer the opportunity to host private events in our public venues, subject to availability from us and the venue. Please review the following rules and guidelines for private events held in our public venues:
Venue Availability and Scheduling:
- Private events must be scheduled for times when our racking is empty from previous or future events to store the paintings.
- Availability of our venues for private events is subject to both our availability and the venue's availability.
Ticket Sales and Pricing:
- If tickets for the private event will be sold by the party host, we do not permit our ticket prices to be increased. This policy is in place to avoid confusion regarding our regular Acrylic Pour Workshops and to maintain our reputation.
- We do not support fundraising events with this service.
Venue Specifics:
- Each venue may have different fees, minimum spend requirements, capacity limits, and availability. It is the responsibility of the party host to check availability with the venue before confirming a party date with us.
Booking Deposit:
- A Booking Deposit of 50% of the Minimum Party Rate for it's Service Area is required to secure any Private Event dates in our booking system. This deposit is applied to the total party cost after the event is completed.